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The Plays 411 Difference

More Than Ticketing – We Promote You
Only Plays 411 actively promotes you. We market you every week to 30,000 of our past patrons. If you’re a hit, we email blast you in our Hit List. We do more than sell tickets for you. We work for you.

A Comprehensive Ticketing Solution
We also take your press reservations, award voter, industry and cast and crew comps, something other ticket agencies don’t do (leaving you to manage a large portion of your reservations yourself).

Instant Web Pages
Whether you want customized web pages that blend seamlessly into your existing site, or need an Internet presence that stands alone, we give you web pages for all of your productions. Most web pages are created instantly, using our proprietary technology. Whether you’re a web wizard or new to the net, Plays 411 has the perfect ticketing solution.

No website? No problem
You don’t need an existing web site to sell tickets online with Plays 411. Our system creates the web pages for you, complete with a customized Internet address that goes directly to your event page. Along with your checkout page, your patrons will find complete show information, including links to Reviews, Cast & Crew Bios, and Discount Ticket offers. See an example

Your website. Your look
Already have a website? We create a page that blends seamlessly into your existing site, allowing patrons to effortlessly transition to a checkout that matches your look. Your logo. Your brand. Your sales. Along with your checkout page, your patrons will find complete show information, including links to Reviews, Cast & Crew Bios, and Discount Ticket offers. See sample

Telephone Sales
Patrons call your reservation line to order tickets any time of the night or day. We provide you with a unique, direct reservation number, that be customized by you or created by us.

How Much Does It Cost if It’s Free?
Some companies claim to offer a “free” service, but force clients to pass along charges to the patron, resulting in an inflated ticket price. We believe this costs you sales. Plays 411 offers you a more comprehensive product than other companies, at a price structure that minimizes ticket price inflation, which works better for you and your patrons.

Expertise and the Inside Track
We are more than a ticketing agency. We are a marketing firm. We don’t just handle your money. We make money for you.

But that’s not all. We are a full-service theatrical and production firm. We can handle one, or all, of your production needs. And our years of expertise inform how we promote you. Our “insider” knowledge gives you the advantage.

An Interest in Your Success
We take a personal interest in your success. Because we have the inside track, we see the big picture. And when we see an opportunity for you, we’re quick to let you know. For example, when a recent limited-run production was on route to being a success (based on sales tracking and early press), we were the first to see the trend. We knew the producer would need a new theatre, even before the producer did. Not only did Plays 411 find a new venue, we negotiated the terms, making both the producer and the theatre happy. Click here for a testimonials.

The Personal Touch
When you call us, you speak to knowledgeable theatre professionals, not salespeople.

Booking and Tracking Your Reservations
Unlike other ticket agencies, all your reservations are in one easy-to-read box office report. This includes real-time sales as well as comps, press reservations, industry, and more. (Most other ticketing services only allow you to track paying reservations.) You can also assign individual passwords to allow your press representative, producer and other staff separate access to make reservations and view reports.

Accessing Box Office Reports
You and your staff get 24/7 access to your report online, where you can view, change or print your report. Your box-office reports are also emailed to you twice daily on your performance day, once in the morning, and again before showtime. As an additional feature, your report can be faxed directly to your box office one hour before showtime.

An Investment in the Future / Information About Your Customers
We supply you with the database containing the email and snail mail addresses of your customers, helping you build a powerful marketing tool of your own, for now and future use.

Low Service Fees
Only Plays 411 combines service fees that represent some of the lowest in the business with a comprehensive approach that combines marketing, technology and the expertise of a full-service theatrical and production firm.

Money Straight Into Your Bank
Plays 411 gives you the flexibility to use your own merchant account to process credit cards, or ours. You decide.

No Long-Term Contract
Use our service as you need it. You’re never obligated to stay with us. We look forward to maximizing your success with Plays 411.

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